It is the next stage that i am confused - we plan to have the option of transfer out of the IVR to the "help desk". The functionality of the IVR is pretty simple - looks up a SQL database and based on the results announcements to be played back to the caller. We have 8 ISDN CO lines connected to the system and would like to connect the IVR to the an ISDN port of the PBX - using Euro ISDN protocols. We are in the process of evaluating and commissioning an IVR system. Siemens can be expanded from a small one to a grand expansion that can accommodate even up to 83 access points through IP support.We have a Siemens HiPath 4000 PBX system. Using this system and the shared open IP architecture, users within the company can connect to a comprehensive network infrastructure that will allow them communicate with each other even when in different locations. The system is structured with discrete architecture that can be installed in companies. Siemens HiPath 4000 PABX System can cater to extremely high demands of enterprises, as well as their strict views on flexibility and safety when in operation. It also takes pride in delivering more resilience than usual when dealing with pure TDM solutions. This system combines IP-based advantages and the support service delivered by phone line communication systems. Siemens HiPath 4000 PABX System is perfect to support the communication needs of mid-sized to incredibly large companies. Brother Multi Function Centre Printers and Faxes downloads.Globaltech User Guides and Instructions.
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